About Road Runner
The last-mile partner
brands rely on.
We run the final, most important step of the journey, getting your customers' orders to the doorstep, plus the long-haul and cross-border lanes that move freight the rest of the way, reliably and on brand.
Our mission
Make the last mile the best part of the order.
Based in Ottawa, Road Runner Transport is, at its heart, a dedicated last-mile delivery provider. We operate delivery vans, box trucks for big-and-bulky items, and highway tractor-trailers for full-truckload freight, moving everything from everyday parcels to furniture and appliances to the customer’s door.
Retailers, e-commerce brands and carriers trust us with the part of the journey their customers actually see. Our goal is simple: deliver on time, handle every item with care, and represent your brand like it’s our own, because at the doorstep, it is.
We built Road Runner around a regional focus on purpose. The last mile rewards density and local knowledge: knowing the neighbourhoods, the buildings and the back roads. That’s how we deliver faster and more reliably than carriers stretched thin across the map, and why the brands we serve stay with us. When an order needs to travel beyond the region, our long-haul and cross-border lanes carry that same reliability across Canada and into the United States.
Why brands choose us
The difference is in how we run every mile.
Local roots, national reach
We're Ottawa-based and we know this region: its neighbourhoods, its traffic, its weather. That local density makes our last mile fast and reliable, and our own long-haul and cross-border lanes carry that same reliability across Canada and into the U.S.
Dedicated teams, not gig labour
Our drivers are screened, trained and uniformed members of our team, not anonymous contractors. They show up, they know your standards, and they represent your brand.
We take the deliveries others avoid
Big-and-bulky, white-glove, tight time windows. The hard stuff is where most carriers fail. It's exactly where we've built our equipment, crews and process to excel.
Right-sized and responsive
Big enough to scale you through peak season, small enough that a real person answers the phone. You get senior attention, not a ticket number.
1M+
Deliveries completed
98%
On-time rate
99%
First-attempt success
7 days
A week, on the road
What we stand for
Six commitments on every delivery.
One Team on Your Account
Drivers, dispatch and managers who know your business by name, not a faceless network.
A Culture of Ownership
Everyone from the warehouse to the doorstep owns the promise we make to your customers.
The Right People
Screened, trained and uniformed drivers who take real pride in the last hundred feet.
Invested in Your Success
We grow when you grow. Your on-time and satisfaction numbers are our scoreboard.
Your Brand at the Door
Professional, on-brand service so every delivery reflects well on you, not us.
Genuine Care
Every parcel and appliance handled like it's being delivered to our own home.
Who we serve
Delivery for the brands behind every doorstep.
From perishables to premium furniture, we tailor handling, equipment and delivery windows to the needs of each sector.
- 01E-commerce
- 02Big-Box Retail
- 03Furniture & Appliances
- 043PLs & Carriers
- 05Grocery & Meal Kits
- 06Pharmacy & Health
- 07Manufacturing & Distribution
Delivering something else? Road Runner Transport handles parcels and big-and-bulky items of every size, plus full-truckload freight on Canada and cross-border lanes. Just ask.
Partner with us
Put our team on your toughest deliveries.
From everyday parcels to big-and-bulky to full-truckload freight, we’ll move it so your customers get a fast, on-brand delivery every time.